Testimonials

Testimonial From:  Geoffrey F. Sternlieb, M.D.(Client)

As a busy physician in solo private practice and father of three, I place a premium on having an IT consultant who is professional, knowledgeable, available, punctual, and tirelessly dedicated to complete customer satisfaction. In Blacky, I’ve found all this and more!

Being Blacky’s client is like being right down the hall from the top-notch IT guy whose office door is always open. Have a computer glitch? Can’t get your kids’ soccer schedule to sync with your patient care schedule to sync with the billing program to sync with the conference that your iphone thinks you’re attending this weekend?? Just walk down the hall—Blacky’s “door” (virtual door, that is) is always open for any question, big or small!

After 8 years of IT consultants, medical billers, schedulers, computer repairmen, thousands of dollars down the drain on practice management software systems with shoddy customer service reps and long waits on hold, endless trips to the Genius Bar, etc. my electronic misery days are FINALLY over! Blacky thoroughly researches all the options available and presents you with a range of IT strategies for simplifying your life in ways you’d never even thought of. I whole-heartedly recommend Blacky for any and all of your IT needs.

Geoffrey F. Sternlieb, M.D., Inc.
San Diego, CA

Testimonial From:  Earl Friedman(Client)

There’s no question about it, Blacky has that Sixth Sense about computers. When I call him with a problem, I can feel that as I am describing it to him, he is already exploring in his mind how to fix it. I recently had a problem with an email that contained a virus. When the computer went upside down, I called Blacky and immediately spoke with him (he takes his calls pronto). He tried to fix it immediately by phone (so that I could save the gas of taking it to him), but it was worse than I had thought and it needed his personal attention. So I immediately drove to Blacky and a short time later, he had isolated the problem, cleaned up the computer, and I left with a big smile on my face. Blacky is THE man you need to have as your computer support person.

ENF
Del Mar, CA

Testimonial From:  Mom(Client)

Thank you Blacky, the way you set up my emails has made it much easier for me. Now I have all my emails in one place and it is simpler for me to read them.
Thank you so much.

Mom,
Brooklyn, NY

Testimonial From:  Radiant Systems(Client)

I have worked very closely with Robert Black for over 7 yrs. Mr. Black is always very professional and knowledgeable. I would highly recommend his services to anyone or company that would like a speedy first time resolutions.

Thank you,
Evadne Matthews
Radiant Systems (Aloha)
Dispatch Center Manager

Testimonial From:  JP Morgan Chase(Client)

Blacky has been awesome and has saved us on this project. We appreciate his flexibility and diligence is making sure everything is done right.

Thank you,
Rita Woods, JP Morgan Chase PMP®
GTI PME West Region Project Manager

Testimonial From:  Doris Gold and Morris Porter(Friends & Clients)

I just want to let you know how very much I appreciate the work you do. No matter what the question, you always have the answer. Your technological knowledge is unsurpassed, and your reasoning powers are to be admired. You have proven this to us time and time again. I would highly recommend you to anyone seeking any type of technology.

Thank you,
Doris Gold and Morris Porter

Testimonial From:  Dana Reeder(Client)

TeQ I.Q.’s unlimited support and repairs have been incredible!  Blacky has been there for me with fast, reliable and terrific service.
Peace of mind is knowing for just $35.00 per month, even after the hard drive on my computer crashed, I knew I was still protected.  Office Anywhere allowed me to access all my documents, keep me productive, and protected!

Dana R.
San Diego, CA

Testimonial From Stephanie and Steven Moseley:(Client)

Looking for good value and reliable responsiveness,? do business with Robert Black, computer expert. We have worked with Mr. Black for all our computer purchases, tech support and ongoing trouble shooting for over 5 years now and highly recommend his services and expertise. Besides his technical talent, one of his most valuable assets is response time and sticking with a project until successfully concluded.

Stephanie and Steve Moseley Solana Beach, CA

Testimonial From: Radiant Systems(Client)

Top qualities: Great Results, Expert, On Time
“Mr. Black was contracted to service my clients in the San Diego area early in 2004. He quickly proved to be a reliable expert with in-depth knowledge and a tenacity to get the job done right. He has rightfully taken his place as our primary service partner for my clients in San Diego and beyond. I have no hesitation in recommending Robert Black for any of your IT needs.” December 13, 2010

Matthew Campisi,
Radiant Systems (Aloha)
Field Services Manager

Testimonial From: Gerald O’Hare(client)

Top qualities: Great Results, Expert, High Integrity
“Robert and RBSI has been an asset to our company for over 5 years. His commitment to excellence and dedication positively impacts our business daily. Our highest recommendations to RBSI and Robert Black (Blacky)” November 24, 2010

Testimonial From: Bill Martin(Client)
Hi Blacky:

  You bailed me out once again today!  You got to be the most prompt, knowledgable technical expert in San Diego.  I’d recommend you to anyone with a small business.

Thanks again!
Bill Martin, MFT

Testimonial From: Aron Bohl, Kiosk Information Systems (Client)

Top qualities: Expert, On Time, High Integrity
“Robert has been among our best service providers since I have been with the company. Apart from having great knowledge and experience with electronics, he has displayed excellent punctuality, reliability and responsiveness. When I send over a work order, I can always have confidence that the job will get taken care of in a timely manner, I’ll be kept informed and that the customer will be satisfied.” September 7, 2007

Testimonial From Vernon Kahn:(Client)
Hi Robert,

Just a note to thank you again for getting my machine back in working order. I really appreciate the courteous and professional manner in the way you conduct your workmanship and treat your customers. It is a pleasure to watch you find the items to click with the mouse in quick order. Keep up the good work. You can count on me to recommend your shop to anyone who is need to solve a computer problem.

Vernon Kahn

Testimonial From Jose Arjona:(Client)
“Dear Robert,

As time goes on, my wife and I are appreciating the value of “having someone to walk with” the process of upgrading telecommunications equipment and software. I could have saved some money at the front end, but would have more than “spent it” in frustration afterward, not to mention having to deal with my wife’s frustration as well. You have earned your money!”

Testimonial From Paul Ross:(Client)
Blacky,
I would like to again thank you for your assistance and determination to solve my computer problems, no matter what, and asap. I really appreciate you making yourself available when weird things decend on me like bogus updates from Microsoft or a sour sync with ATT that screw up my email or iPhone – you find a way to sort it out and keep my systems – which are key to my business – all up-and-running. It takes a long time in a community to find people who provide reliable and quality service and equipment. In this overwhelmingly complicated world of electronic media, I’m glad your out there when I need you.
Sincerely,
Paul Ross
PB Consulting

Testimonial From Jeff Mudd:(Client)

“Best-Rate finally found an IT professional that can handle our needs. Robert Black. Robert took the time to ask questions to determine our needs not just give a fast solution. We were having email problems and he broke the steps down to make the switch over as painless as possible. To keep the business working smooth he handled the bulk of the work off site and after hours. Robert showed extreme patience teaching our staff the how to’s with the system. At a latter date one of our computers crashed Robert was able to recover all the data and came up with cost effective solutions in the rebuild process to make the computer faster; all while installing a company wide back up system to prevent the problem from happening again. I would highly recommend Robert to anyone needing his services.”
Service Category: IT Consultant
Year first hired: 2009 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity

Sincerely,
Jeff Mudd
President Best Rate Repair
San Diego, CA

Testimonial From: Carole Robb:(Client)

Thanks for your help in resolving my computer problem. I have been putting off getting
my e-mail problem resolved because I wasn’t sure who to call and I didn’t want to leave
my computer somewhere. You were able to figure out the problem and fix it over the phone
in a half hour, maybe less. So I’m happy that I can send photos using my computer and I’ll refer
you to my friends that have a problem.

Sincerely,
Carole Robb
Point Loma, San Diego, CA

Testimonial From: Shoshanah F Sternlieb:(Client)

“As a Wife and a Mother of 3 lovely children Blacky was able to answer and address all of my computer concerns. Two years and multiple IT consultants later, my iPhone and desktop are finally fully communicating! Thank you Blacky ”

Sincerely,
Shoshana F Sternlieb, PHD
San Diego, CA